In-house · consumer marketplace platform

A seven-figure block of revenue with no category attached.

After a payment platform migration, seven figures of revenue was landing without category attributes. Tracing it found a data model gap the migration merely exposed.

Seven figuresRevenue correctly attributedPreviously unattributed after the migration
Byte-identical dev/prod parityVerification standard
Exact match to the expected figureCorrected total

The situation

Following a payment-platform migration, a seven-figure block of revenue was arriving in the warehouse with missing category attributes. Reporting that depended on those attributes was silently wrong, and the obvious explanation — that the migration had broken something — turned out to be incomplete.

What I did

  1. Reconciled the revenue figures source against model against report, and named the exact point where the three diverged.
  2. Established that the migration had not caused the gap but exposed a longstanding gap in the data model that had been masked by the previous payment platform.
  3. Rejected the quiet fix. Bucketing the unattributed revenue into a null category would have made the report look correct while hiding a real modelling problem.
  4. Designed an honest labelling scheme instead, so the unattributed revenue was visible and traceable rather than absorbed.
  5. Verified the fix in a development environment against production until the outputs were byte-identical, then confirmed the corrected total matched the expected figure exactly.

What it means for you

A migration usually surfaces a pre-existing modelling problem rather than creating a new one. Reconciling source, model and report until the divergence point is provable is what separates a real fix from a report that has been made to look right.

Context

These are from eight years owning the data warehouse and reporting function of a consumer marketplace platform, in-house rather than as an outside consultant. The employer and the internal system names are withheld; the numbers are the real ones.

Tell me what is broken.

A short call is usually enough to tell whether this is a two-week fix or a two-month one — and whether I am the right person for it.